When you purchase the VHIS plan via 3Care, you will become a 3Care member to enjoy HK$300 3Mall selected handset discount coupon. Click here for more details.
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You will be diverted to an external website or application which contains goods and services provided by third parties and not 3Care (“3Care”). 3Care has no control over and makes no representations or warranties regarding the accuracy, content, completeness, legality, reliability, operability or availability of information or materials displayed on such website or application. All materials, information, products and services included therein are provided “as is”, “with all faults”, “as is and when available”, with no warranties whatsoever. 3Care disclaims to the fullest extent permitted by law all express, implied and statutory warranties, including without limitation, the warranties of merchantability, fitness for a particular purpose, freedom from computer virus, title, and non-infringement of proprietary rights. You agree that the use of such website or application is entirely at your own risk. 3Care has no control over the quality, accuracy, completeness or legality of the content, goods and services and disclaims and accepts no liability in relation to the same whatsoever and fully disclaims any and all liability for the same and excludes all liability and warranties for the same.
You agree to hold harmless and indemnify, and upon request of Domain Five Enterprise Limited, its parents, subsidiaries, and affiliates, and their respective owners, officers, managers, members, agents, and employees, from and against any third party claim arising from or in any way related to your use of or conduct on such website or application, including any liability or expense arising from all claims, liabilities, losses, damages (actual and consequential), suits, judgments, litigation costs, expenses, and legal fees, of every kind and nature.
Customers will receive an activation code via SMS after registration.
Fill in the activation code and personal information on the designated website of Health & Spirit Health Mart: http://bit.ly/392O8H5.
Receive a WhatsApp message from Health & Spirit Health Mart after successful activation of the subscription service.
The product of first month will be delivered within 5 working days after the date of activation. For subsequent months within the contract period, the product will be delivered on or before 15th.
Health & Spirit Health Mart offers a wide range of ready-to-serve soup packs and herbal tea-bags.
Frequently Asked Questions
Which company is providing SoupNTea Pass products?
SoupNTea Pass products are provided by Health & Spirit Trading (HK) Limited, also known as Health & Spirit Health Mart. It holds a Hong Kong Excellent Service Certificate. Heart & Spirit Health Mart is one of the earliest local companies in launching dry soup packs without boiling.
Does SoupNTea Pass products fulfil food safety requirements?
3HK's partner, Health & Spirit Health Mart holds a Retailer and Wholesaler License in Chinese Herbal Medicines & Hong Kong Excellent Service Certificate. Its warehouse and factory take hygienic measures to ensure food safety, all ingredients are carefully procured, 100% packed in Hong Kong with excellent company reputation.
Can SoupNTea Pass be sent to another person?
Yes, it can be sent to your designated address and recipient.
When can I receive SoupNTea Pass products?
SoupNTea Pass products will be delivered within 5 working days upon new subscription. In subsequent months, SoupNTea Pass products will be delivered on or before 15th of each month.
How can I receive SoupNTea Pass products?
You will be contacted via WhatsApp by Health & Spirit Health Mart for delivery details.
Where can I register SoupNTea Pass Subscription Plan?
You can register online via My3 App, My3 Website; or visit any of our 3Shops; or call 3Customer Service Hotline 1033.
How can I activate SoupNTea Pass Subscription Plan?
3HK will provide you with the registration URL via SMS. You only need to enter the required recipient information, activation code, select the plan and etc. The registration is completed by pressing the submit button.
Who can register SoupNTea Pass?
All 3HK monthly plan customers are welcome.
Who should I contact in case of problem with my subscription?
You may reach the customer service of Health & Spirit Health Mart through hotline at 9694 8882 (Office Time: Monday to Friday 9:30 am to 7:00 pm; Closes on public holidays) or email at email@example.com.